University of Arizona Transport Vehicles Start of Shift Operations Paper Write a set of instructions using one of the three options below. Include all appropriate design elements for instructions. You can use the table/column approach described in the Instructor’s Notes, or you may design your instructions based off one of the examples you’ve found during the research discussion question process. Please note that this is a stand alone document, meaning that you will not use a memo layout or letterhead.
Write a work instruction for use where you currently work or have worked in the past.
Write a discrete instruction of 2-3 pages with illustrations, appropriate design elements, formatting, and detailed information.
TechCon has been hired to develop a set of instructions for operating several pieces of equipment in the shop at Widget Associates, a firm making custom parts (you can make these parts something you know about). Although this will be a large project taking several weeks, write a set of instructions for operation of one piece of equipment by using something you know about or pertaining to your major.
Write a discrete instruction of 2-3 pages with illustrations, appropriate design elements, formatting, and detailed information.
Transport Services is a business that provides non-critical medical transportation for individuals. They provide for transportation to medical appointments. They also provide for needs like transfers to a nursing home or to rehab facilities. They are not an ambulance service, but they have specialized vans to accommodate medical needs. They have about 20 vans and about 40 operators since they provide 24/7 availability.
TechCon has been hired to write operating and service instructions for the operators of these vehicles used at Transport Services. These instructions will be in a 3-ring binder used by the operators.
Select an operation dealing with one of the following:
Close of shift operations
Start of shift operations
Operations about record keeping
Operations about securing passengers before transport
Write a discrete instruction of 2-3 pages with illustrations, appropriate design elements, formatting, and detailed information. How to Change Front Disc Brake Pads
If you have ever had to take your vehicle to a mechanic for repairs, you know how expensive they can
be. With a little knowledge of mechanical tools and a few hours, you can follow these instructions to
change your front disc brake pads and save money on vehicle maintenance.1
Equipment and Supplies
To assure that the job goes smoothly, you will need to obtain the correct tools and supplies for
completing the task.
You will need the following tools and supplies:
New brake pads
Note: There are a few different options for replacement brake pads. The options range from ceramic,
metallic, and semimetallic being the most popular choices. Do a little research and find out which pad
type fits your budget and needs.
Removing the Wheel
Before you can access the old brake pads, you will need to raise the car and remove the tires.
1. Apply the emergency brake to assure the car doesn’t move when lifted.
2. Using you vehicle’s lug nut tool, loosen the lug nuts on the front passenger wheel.
3. Locate your vehicles lift points and place your hydraulic jack there and raise the front passenger
wheel off the ground.
Support the raised vehicle using a jack stand to assure the vehicle does not fall in case
of failure of the jack.
4. After the vehicle is raised, remove the loosened lug nuts and remove the tire.
Note to Instructor:
These instructions are intended for an audience of novice home mechanics with Basic mechanical skills.
The novice mechanic will have basic knowledge of mechanics tools and their use. When followed
correctly, these instructions will inform the reader how to replace car front disc brake pads.
Removing the Brake Caliper and Brake Pads
Now that the car has been lifted and supported and the tire has been removed, the brake pads can be
accessed and removed.
1. Locate and remove the two caliper retaining bolts using the appropriate socket.
Figure 1. Brake caliper retaining bolts location
Source: “How to change your cars brakes.” http://thegarage.jalopnik.com/heres-how-tochange-your-cars-brakes-all-by-yourself-1654936990. Accessed October 15, 2015.
2. After removing the caliper retaining bolts pull the caliper off the wheel hub and remove the
old brake pads.
Note: Pay attention to the orientation of the old brake pads. The new pads will need to be
reinstalled with the same orientation.
Installing the New Brake Pads
Now that you have removed the old brake pads, it’s time to install the new ones.
1. Using a large C-clamp push the caliper piston back into the caliper.
2. Carefully install the new brake pads (paying close attention to the orientation).
3. Re-align the brake caliper on the wheel hub and re-install the bolts.
4. Re-install the wheel and tighten the lug nuts to the specified torque.
5. Remove the jack stand and lower the vehicle.
6. Top off the brake fluid reservoir using approved brake fluid.
Note: Repeat all steps for the front driver side wheel.
Before driving the vehicle, be sure to pump brake pedal three to four times or until the
the engine is warm.
Beginner’s Guide to Eudora Lite for Windows
This is a beginner’s guide to using Eudora Lite 1.5.4 for Windows 95. It
covers everything you need to know to start using Eudora to send and
receive e-mail, including: (1) essential settings and program configuration;
(2) the basic tasks involved in composing and sending e-mail, receiving and
reading messages, as well as what to do with them when your done; and (3)
help information about using Eudora once you’ve learned the basics.
Eudora Lite is freeware (software which may be used at no cost) that offers
a set of tools and basic e-mail utilities for managing electronic mail
messages. The program employs standard Windows graphical interface
elements, so that anyone familiar with the Windows environment should find
Eudora easy to navigate. The application is configured to access a specific
account on a POP server—a computer connected to a network or the
Internet running software that sends, receives and stores e-mail. Eudora
then acts as the communication agent between the remote server and the
local computer—sending and receiving mail messages to and from the POP
account. Finally, Eudora offers a set of utilities for manipulating and
organizing messages stored on the local system.
To use this guide, you need only be familiar with the basics of mouse
operation and navigating standard Windows interface objects such as
menus, windows, dialog boxes, and toolbars.
Before you can begin using Eudora, you must make sure you have the right
equipment and configure Eudora.
Getting started. To use these instructions, you’ll need the following:
IBM PC-compatible computer running under Windows 95.
Eudora Lite application installed and currently running on your
Internet access with a POP3 e-mail account.
Note: If you are not sure what kind of account you have, contact your
internet service provider. POP simply refers to the type of software used on
the remote server where your e-mail is received and stored. Most e-mail
accounts today use POP3 software.
Before you can use Eudora for completing basic e-mail tasks, you must tell
the program a few things about yourself and your account. If Eudora is not
running, you should start it now.
Figure 1: Tools Menu.Configuring the program.
Eudora needs very little information before you can begin using it to send
and receive e-mail. You need only:
1. Open the Tools menu and select Options as shown in Figure 1. Eudora
opens a dialog box with several option categories.
2. Choose the Getting Started icon in the Categories column.
3. Enter your POP Account in the space provided.
Note: Your POP Account is your username followed by the @ symbol,
and the name of your e-mail server. For example, if your username is
jdoe and your service provider is the.mail.com, you should enter
email@example.com in the POP Account space. This is your e-mail
4. Enter your actual name in the Real Name space. This name identifies
you to your e-mail recipients.
5. Make sure the Winsock (Network, PPP, SLIP) button is checked.
Figure 2: Basic Configuration Settings
When its settings resemble those shown in Figure 2, Eudora is ready to
communicate with your e-mail server.
Basic E-Mail Tasks
Eudora is simply a program for managing e-mail. The following sections
cover the basic steps for composing, sending, receiving, reading, and
managing your messages.
Composing and sending messages. Eudora provides a convenient facility
for creating new e-mail messages, which are then sent out to the network.
As shown in Figure 3, the steps are simple:
1. Open the Message menu and select New Message. The program will
open a window in which you can address and compose the message.
2. Enter the e-mail address of your recipient in the To: field. Eudora
always places the cursor in this position each time a new message
window is opened.
Note: You can send mail to yourself as a test. Simpy enter your own email address.
3. Tab down to, or click on the Subject line. Type a subject for your
4. Tab down three times, or click the body portion of the message box.
Enter your message here.
5. Send the message when it is complete. Simply click the Send button
in the toolbar at the top of the message window. Eudora will contact
your server and submit a copy of the message to be sent out on the
Internet or network.
Caution: Be certain your message is ready for the rest of the world—
you can’t get it back once you press the Send button.
Figure 3: New Message Menu and Window.
Receiving and reading messages. You can use Eudora to check your POP
account for mail, copy new messages to your machine, and then read them:
1. Open the File menu and select Check Mail.
2. Enter your password when Eudora prompts for it. The program will
establish contact with your server and check for new mail on the
account. If messages are present, Eudora will notify you and copy the
e-mail to your In box to be read.
Note: If you do not know your password, or have never defined one,
check the documentation that came with your account, or contact your
Service Provider for help.
3. Select a new message to be read. Figure 4a shows a listing of new
messages in the In box. Simply double-click on any meassage to read
it. The program will open a message window which contains the body
of the mail. (See Figure 4b.)
Figures 4a & 4b: Reading Messages.
Saving messages. Once a message has been read, you will want to either
keep or discard it in order to move on to other messages. If you want to
retain the mail, click the close box associated with the message window.
This will close the message, and retain the mail on the In box list.
Caution: Clicking the close box in the far upper right-hand corner of the
program window will cause Eudora to quit.
Deleting messages. There are various ways of discarding mail once it is no
longer needed. If you wish to delete the message after reading it, you
From within the message window, click the Trash icon in the toolbar
or open the Message menu and select Delete.
From the In box list of mail, highlight the message by clicking it, and
then click the Trash icon in the toolbar or open the Message menu and
Figure 5 labels all items necessary for basic message management. Notice
that the highlighted message from The InfoBot in the In box will be deleted
by clicking the trash icon.
Figure 5: Basic Message Management Tools.
Getting More Information
You now have the basic skills needed to send and receive e-mail with the
Eudora Lite application. In addition to the tasks you just completed, Eudora
has many useful tools to help organize and facilitate the managment of mail
messages. The program is both easy to use, and highly customizable.
Eudora provides two basic means of learning more about its features from
within the program: (1) context-sensitive help, and (2) the Help menu.
Using the context-sensitive help feature. Eudora can often provide brief
tips or explanations based on a click of the mouse. The two methods of
getting this kind of help are:
Place and hold the mouse pointer over object if whose function you are
unsure. If help is available, a small box containing the item’s name will
appear near the pointer. A short explanation of the function will also
appear in the status bar.
Click the Context Help button in the toolbar. A question mark will
appear beside the mouse pointer. Next, click any object about which
you have questions. If help is available, Eudora will display a box
containing more in-depth information about the item.
Note: This method, unlike the above, often extends to windows and
menu items in addition to buttons.
Accessing the Help screen. For a thorough discussion of utilizing Eudora’s
1. Click the How to. . . topics in the application’s Help screen.
2. Open the Help menus and select Topics. You will see the Eudora Help
3. Double-click the How To. . . topic. The menu will expand to show
4. Choose a topic by double-clicking the icon. Each topic contains two or
three help documents as shown in figure 6.
Note: A good place to begin is with the Respond To Incoming Mail topic.
Figure 6: Eudora Help Topics
How to Operate the Minolta Freedom 3
The Minolta Freedom 3 is a very versatile camera that is very easy to
operate, making it the perfect camera for the beginning photographer. Most
35mm cameras require you to adjust the amount of light to be allowed onto
the film and to focus the camera. The Minolta Freedom 3 does this for you,
as well as advancing each picture to the next frame. You will be able to take
professional quality pictures after mastering these following easy steps: (1)
loading the film, (2) taking the picture, and (3) unloading the film.
Equipment and Supplies
To get started using your camera, you will need a:
Minolta Freedom 3 camera
Roll of 35mm film
Caution: Different films are for different occasions! Just remember that the
lower the ISO number (this will be on the film box as 25, 100,
200, 400, or 1000), you need more light and less movement. The
higher numbers are for taking pictures inside or where there is a
lot of activity.
Loading the Film
Before you can begin taking pictures with your camera, you need to put an
unexposed roll of film into your camera. This can be done by following these
easy steps: (1) opening the back of the camera, (2) putting the film in the
camera, and (3) advancing the film.
Opening the back of the camera.
This camera will help you load the film.
All you need to do is:
1. Turn the camera face down so you are looking at its back with the
viewfinder pointing away from you. You will notice the film door covers
the entire back of the camera beneath the viewfinder.
2. Find the film door opener on the left-hand side of the door. Push this
switch up and the door will swing open.
Putting the film in the camera. You are now ready to put a unexposed
roll of film into the camera. This is done by:
1. Take the film out of its box and plastic container.
Caution: Film producers recommend that the film should be loaded in
low light levels! this is to protect the film from being
exposed before it is put in your camera. Do not pull the film
out of the cassette except as indicated below.
2. Hold the film cassette so the little inner hub is pointing toward you.
Place the film into the left-hand side of the camera. The film will only
go in one way so do not force the cassette into place.
Advancing the film. The camera will now do the hard work of advancing
the film. All you need to do is:
1. Hold the cassette in place with your left hand as you pull enough film
from the cassette to reach the right side of the camera. Slide this end
piece of film aroundthe rubber hub and press the notched holes of the
film onto the matching notched teeth of the hub.
2. Locate the clear, plastic door on the right-hand side of the film door.
Close this door onto the film and hub. The camera will now advance
the film. If it doesn’t, repeat the previous step.
3. Close the main film door. As you do this, the motor will advance the
film to exposure 1. On top of the camera in the center, the display
window will now say 1 in the lower right-hand corner.
Taking the Picture
Now that the film has been loaded into the camera, you are now ready to
start taking pictures. The majority of the work is done by the camera, but a
few easy steps must be followed to maintain a consistent quality in your
pictures. These are: (1) holding the camera, (2) framing the picture, and (3)
taking the picture.
Holding the camera. Holding the camera is a very important part of picture
taking; an improperly held camera can result in blurred pictures caused by
camera movement. To ensure a good picture, you must:
1. Grasp the camera with its front pointing away from you in your right
hand so that your index finger is wrapped around the top, right-hand
corner of the camera. Your remaining fingers should be in the notch of
the lens cover and your thumb should be on the film compartment
2. Place the camera into your left palm so it has a flat, sturdy platform to
Caution: Make sure your shoulder strap is held out of the way of the
lens. This can cause pictures to be partially blacked out.
Framing the picture. Framing the picture means getting everything into
the picture that you want. To frame a picture:
1. Hold the camera up to your face with the front facing away from you.
Position the viewfinder to the eye that you will be looking through.
Close the other eye.
2. Aim the camera at the subject that you will be photographing and look
through the viewfinder. You will see a representation of the picture.
3. Center the main item of your picture into the middle of the viewfinder.
The white box around the outside edge of the viewfinder is a
representation of the outer edge of your picture. If something you
want in the picture falls outside this edge, back up to squeeze this in.
4. Make sure the small, inner box in the very center of the viewfinder is
on the subject you want photographed. This is the spot where the
camera will focus.
Caution: Failure to center the focusing box on your subject can result
in blurred pictures.
Taking the picture. The final step in picture taking is actually taking the
picture. All you need to do is:
1. Make sure that there is nothing, fingers or shoulder strap, directly in
front of the camera.
2. Find the shutter release. This square, silver button, located under your
right index finger on the top right-hand side of the camera, is what
triggers the camera to actually take the picture.
3. Depress the shutter release. Your picture is taken and the film is
automatically advanced to the next frame. (The Minolta Freedom 3
automatically adjusts for different lighting situations and turns the
flash on automatically when needed.)
Caution: When taking a picture, if a red light appears in the viewfinder,
this means the flash needs a moment to charge itself. Wait a few
seconds until a greenlight comes on, then take your picture.
Failure to wait will result in dark pictures due to lack of light.
Unloading the Film
After you’ve finished taking your pictures, you need to get the exposed roll
of film out of your camera so that you can get it processed into pictures.
This is done by: (1) rewinding the film and (2) removing the cassette.
Caution: Never open the back of the camera before the film is rewound
back into its cassette. Doing so will expose the entire roll to light
which will ruin all of your pictures.
Rewinding the film. Rewinding the film is easy enough because the
camera does it for you, except when you need to remove a roll of film before
the end of the roll. To remove the film, just:
1. Continue to take pictures with your camera as normal. When the film
reaches its end, the camera will automatically unlock the advance
mechanism and rewind the film.
2. Locate the rewind switch on the bottom of the camera if you want to
rewind the film before it reaches the end of the roll. This switch is
shaped like the letter L and is labeled with the letter R. Just press this
button and the film will rewind back into the cassette.
Removing the cassette. After the film has been rewound into the cassette,
removing the cassette follows the same basic steps as loading the film but in
reverse. All you need to do is:
1. Hold the camera face down.
2. Open the film compartment door by pressing the latch located on the
left-hand side of this door.
3. Remove the film cassette from this camera.
Caution: About 2 inches of film will stick out of the cassette. Do not
pull this out of the cassette. This will expose the film to light
and ruin any pictures.
4. Hold the cassette in one hand and turn the small hub of the cassette
counter-clockwise to roll the remaining film into the cassette. You do
not want any film to be left sticking out of the cassette.
Now that you have taken an entire roll of pictures, you can take your film
into your favorite film developer to print your pictures. The more you use
your camera, the more familiar you will be with its functions and with the
composition you like to obtain from your pictures. Enjoy your memories.
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