THE CONCEPT OF THE SERVICE FLOWER

| September 25, 2016

Affordable Essays
a. Interview 10 customers to determine how well a service

establishment is applying the service flower. You need to include

verbatim quotes from your customers in the analysis.

b. Then identify areas of weakness and areas of strength, and provide

recommendations for improving weaknesses.

c. Include your interview script in the appendix.

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2018DISC
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