The Balanced Scorecard and Performance Improvement

| June 19, 2015


READ: (The Balanced Scorecard and Performance Improvement)
VIEW: (Performance Measures)
In the framework of the Value Creation Hierarchy (VCH) (please tailore your writeup) and related to your job context (current or past), write a 750 word response that addresses the following:

1. Map the area of your work or department into the VCH (Image attached, already done)
2. List performance measures used in your department/work area. It may be helpful to explore sample performance measures developed by Oak Ridge Associated Universities.
3. Describe the business performance measurement system that your company uses and address how your company implements or will benefit from implementing a performance measurement system

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