Resume Help Can you revamp my resume to meet government standards. I’ve uploaded both of FBI words to use and part of resume that needs the most work. CORE

Resume Help Can you revamp my resume to meet government standards. I’ve uploaded both of FBI words to use and part of resume that needs the most work. CORE COMPETENCIES

01FBI CORE COMPETENCIES

COLLABORATION

LIAISE — Establish contacts and interact effectively with federal, state and local
agencies; government officials; the community, internal Bureau contacts; and oth-
er organizations and agencies.

DEMONSTRATE POLITICAL SAVVY — Navigate effectively within the organization’s
social, political and technological systems.

SHOW RESPECT — Interact with others in a courteous manner; display composure;
firmly maintain position without becoming defensive; and confront others with tact.

SHARE INFORMATION — Express self concisely and clearly; use appropriate tone
in conversation; present information in a well-organized manner; provide sufficient
detail to ensure communication is understood; write in a clear, concise manner
appropriate for the audience; and proactively identify who needs information and
share when appropriate.

Work together to develop ideas,
solve problems and work toward
a common goal while leveraging
others’ expertise and obtaining a
variety of perspectives; establish
rapport with the community
and internal Bureau partners;
maintain composure and display
professionalism at all times; and
share information with others you
deem appropriate when needed.

The Federal Bureau of Investigation (FBI) identifies the following Core Competencies as true
indicators of skills necessary to be successful not only as a Special Agent, but in all roles at
the FBI. These specialized traits represent the knowledge, skills and abilities all FBI employees
are expected to cultivate and apply to their important work in fulfilling the FBI mission.

COMMUNICATION

PERSUADE — Influence others to accept an idea or point of view; provide
compelling reasons to accept a change or course of action.

LISTEN AND INTERPRET — Understand and identify key spoken information; be
sensitive to verbal and nonverbal cues from others; ask probing questions to
collect additional information or clarify a message; respond appropriately to
questions; and paraphrase what has been said to confirm understanding.

SPEAK CLEARLY — Express self concisely and clearly; use appropriate tone
in conversation; present information in a well-organized manner; and provide
sufficient detail to ensure communication is understood.

WRITE CLEARLY — Write in a clear, concise manner appropriate for the audience.

Express thoughts and ideas
clearly, concisely, persuasively
and effectively both orally and in
writing; interpret and understand
verbal or written communications;
tailor communication to recipient
experience, exposure or expertise;
and proactively share information
with others when appropriate.

02FBI CORE COMPETENCIES

FLEXIBILITY AND ADAPTABILITY

INITIATIVE

Display a willingness to begin
or participate in new projects;
anticipate and plan for additional
workloads; show interest and
positivity despite setbacks; and
eagerly accept or respond to
problems or subsequent tasks.

Adapt rapidly to changing
circumstances; anticipate
problems and work proactively to
solve them; accept new direction
eagerly; and positively consider
new points of view when offered.

ADAPT — Adapt to unanticipated problems or conflicts; respond positively and
productively to work challenges.

MANAGE CHANGE — Respond positively to and successfully manage change at
work; support organizational change in a positive and productive manner; and
willingly accept new priorities, procedures or goals.

BE PROACTIVE — Take action in anticipation of future needs or opportunities;
initiate activity to accomplish a task or goal; pursue participation in activities;
and volunteer ideas, resources or efforts.

DEVELOP SELF — Continually strive to develop skills and abilities; learn from others.

FOLLOW THROUGH — Persist at a task despite setbacks; plan for and accomplish
follow-up activities necessary to accomplish goals.

INTERPERSONAL ABILITY

Deal effectively with others;
establish and maintain rapport
with management, colleagues
and subordinates; recognize and
show sensitivity to differences in
the needs and concerns of others;
and mediate concerns between
individuals and groups, as well
as settle disputes.

ESTABLISH RAPPORT — Put others at ease; engage others in conversation;
and express empathy and genuine interest.

BE SENSITIVE TO DIFFERENCES — Keep an open mind; understand and appreciate
the opinions of others; see things from a different point of view.

RESOLVE AND MANAGE CONFLICT — Successfully mediate concerns between
individuals and groups while considering organizational objectives; develop
agreements and settle disputes equitably; find common ground; and obtain
cooperation with minimum disruption.

WORK WITH OTHERS — Collaborate to identify and achieve common goals.

03FBI CORE COMPETENCIES

ORGANIZING AND PLANNING

Establish priorities, timetables
and goals/objectives; structure
a plan of action for self and
others; and develop both
strategic and tactical plans.

PLAN — Identify a goal and the resources necessary to achieve it by attending
to detail; identify potential problems and ways to avoid or overcome them;
recognize consequences to actions; and establish necessary follow-up steps.

PRIORITIZE — Determine the relative importance of tasks or goals; take time
and effort in relation to task importance; use time and resources efficiently;
and avoid being distracted by irrelevant issues.

LEADERSHIP

Motivate and inspire; develop and
mentor; gain the respect, confidence
and loyalty of others; and articulate
a vision, give guidance and provide
direction in accomplishing goals.

MENTOR — Recognize positive and negative performance in others; provide
objective, direct and timely feedback; and provide guidance to others on how
to develop skills and abilities.

DIRECT — Take a leadership role with others; provide clear objectives and goals;
demonstrate calm and confidence when dealing with others; and clearly
articulate responsibilities.

INSPIRE — Motivate others to work toward a common goal or objective;
influence others by articulating a vision.

PRESENCE — Engender respect and loyalty from others by demonstrating
credibility, professionalism and integrity.

SET STRATEGIC DIRECTION — Conceptualize, develop and articulate the vision,
strategy and goals to set direction; integrate the vision into daily work activities.

PROBLEM SOLVING AND JUDGMENT

Critically evaluate conditions, events
and alternatives; identify problems,
causes and relationships; base
decisions or recommendations
on data or sound reasoning; and
formulate objective opinions.

IDENTIFY PROBLEMS AND OPPORTUNITIES — Recognize when and where problems
and opportunities exist; determine the causes of problems; accurately define and
understand the nature of a problem; and capitalize on opportunities to solve them
together when possible.

MAKE DECISIONS — Solve problems effectively; use appropriate information in
determining solutions to problems; and evaluate strengths and weaknesses of
potential solutions to problems.

MANAGE RISKS — Identify and mitigate risk; take calculated and innovative risks.

ACCEPT RESPONSIBILITY — Take ownership of problems and the need to solve
them; weigh risks of potential solutions and determine if appropriate; make
decisions in a timely manner; and defend decisions when challenged.

EVALUATE AND ANALYZE — Evaluate data, conditions and events to support conclusions.

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