research

| January 5, 2016

Using the survey that you developed in Unit III (attached), choose 10 people in your organization to respond to the survey. If you do not have personnel in your organization to respond or you do not get a favorable response, then you may create fictitious people to conduct the survey. Before disseminating the surveys, please pre-code the data (refer to attached).

Perform the following:

1. Create a data file using an Excel worksheet.
2. Compute descriptive statistics for the variable(s), and explain the measures of central tendency and measures of dispersion that are most appropriate for your study.
3. Create a pie chart with percentages. Click here to view a tutorial from the Success Center on descriptive statistics data and creating a histogram chart, pie chart, and other simple graphs.
4. Compute a frequency table and histogram for each variable. Examples are shown in Chapter 17.

1. Decide which measures of central tendency, spread, and graphical display would be most appropriate for the study.

Attachments:

Using the survey that you developed in Unit III (below), choose 10 people in your organization to respond to the survey. If you do not have personnel in your organization to respond or you do not get a favorable response, then you may create fictitious people to conduct the survey. Before disseminating the surveys, please pre-code the data refer to Chapter 19, pp. 470-471-(attached page 5,6)

Perform the following:

1. Create a data file using an Excel worksheet.
2. Compute descriptive statistics for the variable(s), and explain the measures of central tendency and measures of dispersion that are most appropriate for your study.
3. Create a pie chart with percentages. Click here to view a tutorial from the Success Center on descriptive statistics data and creating a histogram chart, pie chart, and other simple graphs.
4. Compute a frequency table and histogram for each variable.
5. Decide which measures of central tendency, spread, and graphical display would be most appropriate for the study.

Unit III assignment (survey/questionnaire)

Introduction

Thank you for accepting to participate in our survey regarding the Apple Company. The questionnaire that you are going to fill contains ten questions that you are going to fill with the best of your ability. The questions are intended to understand the effectiveness of the operating systems of Samsung company and if there is something that the company needs to improve. The questionnaire will take approximately 4-5 minutes to complete. You should take your time to read the question and understand. It is the responsibility of the respondent to answer the questions correctly so that you can help the company receive accurate information. The information that you provide here will remain confidential, and no information shall be disclosed to the third party without the consent of the interviewee.

1. Have you ever owned a Samsung device for the past 5years?
 yes
 No

This question will enable the company to understand if the customers are still buying their products. It will paint a clear picture whether they are losing the market share to their biggest rivals Samsung.

1. Do you enjoy using the products?
 yes
 No

It will paint a picture whether the customers appreciate what the company makes, or they still feel something is missing. In order to understand the best ways of improving the products produced by the company, this question will enable the company to understand how people feel when they are using their products.

Describing the experience will help paint the picture of how the customers feel regarding the products. It will tell whether they are going to improve or retain what they already have.

1. Do you think the company needs to improve on its products?
 yes
 No

This question is simple but critical. Knowing the opinion of the customers will go a long way in helping the company know how the customers are feeling regarding the products.

1. Do you think the Apple prices are high?
 yes
 No

Determining what the people feel about the prices will help in the process of setting up new prices.

1. Do you love the application processors of the Apple company?
 yes
 No

It will enable the company in making the decision whether to continue purchasing the apps processors from the Samsung company or create their application processors.

1. Will you be willing to pay more for Apple products?
 yes
 No

It will enable the company to prepare the ground in case the project they are trying to set up will not succeed. Understanding their loyal customers will play a bigger role in determining whether they are going to increase their prices or lower the prices when the apps processors are ready for use.

1. In your words, describe the kind of product you would love to see Apple company produce?
 yes
 No

This question will enable the company to come up with the best product that will enable it to obtain the highest market share. Understanding what the customers what is the best way of satisfying their needs.

1. Do you believe in the products that Apple produces?
 yes
 No

This question will make it easy for the company to have that confidence that what they are going to make as their apps processors people are going to accept them.

1. Do you think the company is providing good customer service?
 yes
 No

Customer service is always the backbone of any business and proper understanding of the way customer’s feel will play a big role in determining the success of the company.

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