Reflection of casestudy assessment

| May 19, 2015

Name: Case Study
Brief Description:
This assessment allows students to undertake qualitative research in teams, apply Management Control System knowledge to a real-world organisational context, and synthesise knowledge through the development of a Management Control Systems package (i.e. Results, Action and Personal Controls) for an organisation. The team must consist of students enrolled in the ACCG seminar, where teams consist of three (minimum) to four (maximum) team members from your seminar.
Case Study Components
The case study consists of two integrated parts, namely:
1) Part 1 (15%): A critical review of an organisation’s strategic and operational activities. 2) Part 2 (15%): Devising an effective management control package for your organisation. Part 1 and Part 2 are to be completed as a team assessment.
Part 1: A Critical Review of an Organisations’ Strategic and Operational Activities
Students are required to find and research an organisation of your choice. Students are encouraged to explore profiles of organisations in Australia and elsewhere (for example United States, United Kingdom, India, China, Singapore, Malaysia). Students must consider organisations other than Apple, Ford, Toyota, Coca-Cola, Pepsi, Samsung, Sony, Nike, Virgin, Woolworths, Coles, IKEA and Samsung that have been reviewed numerous times. Given that the service sector is an emerging industry in a post-industrialised economy, students should also consider organisations from the service industry and not only from manufacturing. Please note that the organisation you choose is subject to approval by the Unit Convenor, thus ensure a swift yet informed decision occurs in this regard.
Please ensure that the organisation you choose has sufficient data available on it, so that you can find / generate the information that you need to complete this assessment. This means that your chosen organisation should have a dedicated website with access to qualitative and some quantitative data (e.g. financial statements). The qualitative data can be
the following sources, for example:
News reports that may be relevant to the organisations‟ strategy and operations. Website statements
Annual reports for the past three years. Some organisations may not have their 2015 annual reports publicly available. Students should therefore work with the 2014, 2013 and 2012 annual reports.

Having extensive data on the organisation will support a critical review of an organisation’s strategic and operational activities, and enable your team to write a case study on your chosen organisation.
The data that you collect should include details such as:
1. 1) The mission statement or vision of the organisation, core values, strategies (historic and/or current), goals, and objectives.
2. 2) The corporate governance structure and regulatory environment (if applicable) that they operate in.
3. 3) The products and/or services they offer including who their suppliers and customers are.
4. 4) Any relevant data about the physical environment or important economic, social and cultural factors that have a bearing their management control systems.
Based on the data that you collect and your analysis thereof, identify any potential problems, (e.g. operational issues, strategy achievement, product/service distribution, management

control problems) that the organisation may be experiencing. Determine whether there is any evidence of the types of management controls that may be currently used by the organisation and how these controls might be used. Students may not necessarily find any explicit mention of controls but use of controls may be implied within the organisational information that you find. Students should use their knowledge of a typology of management controls learned in Week 2 and 3 (Chapter 2 Results Controls and Chapter 3 Action, Personnel, and Cultural Controls) and Chapter 4 Control System Tightness (Week 4 of Designing and Evaluating MCS) to theoretically guide them in researching and finding evidence of the types of management controls that may be currently used in their organisation of choice.
Students should then organise the information or specific facts that you have generated and structure this information in a useful and meaningful manner. For example cluster the data into meaningful groups (e.g. external environment or stakeholder activities). Other examples of structuring your information include but are not limited to, written paragraphs, labelled drawings, charts, other diagrams, and tables. Students must communicate this information by writing it up in a case study format. The format of a case may vary from team to team but examples will be made available to students during the seminars. Teams must be critical in their review. Teams must use their own words without an over-emphasis on in-text references relating to what they have found out about the organisation.
It is highly recommended that teams consult with the Unit Convenor concerning the content of Part 1 before commencing on Part 2. The purpose for this is to provide some mentoring to the teams and to enable teams to receive feedback on their case study whilst the assessment is in progress.
Part 2: Devise an Effective Management Control Package
Part 2 of this assessment is extremely contingent on Part 1.Students are required to consider the typology of management controls available (see Chapter 2 and Chapter 3 in Week 2 and Week 3 of the Unit Schedule), the Design and Evaluation of MCS (see Chapters 4, 5, and 6 relating to Weeks 4, 5 and 6 of the Unit Schedule) and the relevant concepts and frameworks when completing Part 2 of this assessment. Based on your critical review of the organisation undertaken in Part 1 of this assessment, students need to apply their knowledge of management controls to their organisation (case) and devise an effective management control package for their organisation.
Students must:
1. 1) Identify the types of controls that you would use for your organisation, mindful of the advantages and disadvantages of each control type, including control system costs.
2. 2) Explain why you would use the controls that you identified in (1). Students should consider how each of the different types of controls would complement each other as a package to achieve organisational strategies and objectives.
3. 3) Explain how the controls that they identified individually and collectively would be used in your organisation. For instance, do they identify organisational risks, opportunities, successes, and shortcomings and demonstrate the implementation of the organisations‟ strategy.



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