Planning Work Orientation and Job Design

| February 9, 2014

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As part of your management role you need to monitor and assess the performance of your employees. Write a 1650 word report that explains the factors involved in planning the monitoring and assessment of the work performance of trainee commercial pilots ( use Emirates Airline as an example company). Please include any non confidential assessment records that you have available in the appendices or use the generic template provided on Moodle. You must include the following sections in the report; give examples which demonstrate how work orientation and job design is developed and planned in your role. Section 1 – Planning work orientation and job design • Explain the application of motivation theories and empowerment techniques • Explain communication styles and techniques used • Explain delegation techniques and processes used • Explain supervision styles working culture and practices • Explain regulations and codes of practice • Explain diversity issues Section2 – Performance monitoring and assessment • Explain how effective performance is measured • Explain how and when feedback is given • Explain the appraisal processes used • Explain how benchmarking performance processes are used • Explain what mentoring and counseling services are available • Explain the methods of correcting under-performance • Explain the influence of legislation on methods of performance monitoring and assessment • Explain the use of codes of practice and procedures relating to disciplinary situations • Explain the implication of diversity issues • Explain the management principles used • Explain how anti-discriminatory practices and behaviours are promoted
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