Operations Management

| October 21, 2015

Case study – Long Ridge Gliding Club
1. Chart the five performance objectives to show the differing expectations of club members and casual flyers and compare these with the actual service delivered. Design a polar diagram.
2. What advice would you give to the chairman?

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Thesis Table of Content
Critique of the article- 'Why Are Some Subsidiaries of Multinationals the Source of Novel Practices while Others Are Not? National, Corporate and Functional Influences

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