MacDonald: How service organisations are organised to deliver performance excellence

| May 20, 2014
  1. Is performance excellence being achieved by the organisation, briefly discuss why or why not;
  2. Discuss how quality outcomes could be improved in the organisation; and
  3. What is the most important learning experience you gained from researching this organisation?

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BOD Response: Recommendations to outsource a Clinical Support Service.
What experiences led you to consider a medicine as your future profession and how can PLME be a good fit for you?

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