Designing, Implementing and Improving Processes

| September 25, 2015

Assessment Information
Subject Code: GB560
Subject Name: Designing, Implementing and Improving Processes
Assessment Title: Assessment 4 – Essay – Individual Critical Reflection
Assessment Description
GB560 Assessment 4: Individual Essay – Critical Reflection
Length: 1500 words
Submitted through Turnitin
Becoming an active learner involves reflection and critical reflection. ‘Reflection’ requires you to closely observe, describe and explain experiences. ‘Critical reflection’ requires you to take this a step further — to analyse, reconsider and question your learning experiences, and to relate these experiences to your previous knowledge, skills and experience to gain deeper and broader understandings. Whilst engaging with this subject you will have contributed to a range of Discussion Forums, undertaken a range of projects and activities plus reading and reflected on a number of texts and articles. This assessment requires you to reflect on all of these activities and describe how they have changed your attitudes and perceptions. What major learnings on designing, improving and implementing processes have you experienced?
You are required to write a 1500 word essay that captures your thoughts following a critical reflection on your experience whilst completing this subject. The essay must be submitted through Turnitin by the due date. This list of questions below may be useful in your critical reflection. These are suggestions only. You can certainly address issues that are not in this list.
I. How has your understanding of designing, implementing and improving processes changed as you progressed through the subject?
II. Has what you have learned in this subject created an increased awareness of the importance of managing processes to ensure organisational success? Explain your reasons.
III. You have participated in a number of activities and discussions. How have these discussions influenced your views and/or knowledge on designing, implementing and improving processes?
IV. How you will use your learning from the subject in your workplace?
V. Are there any other aspects you have reflected on that are not included above?
This assessment will be graded based on evidence of critical thought development and a detailed marking rubric is available to you.
Weekly Plan
Week # Topic
Week 1 Business Process Change: Linking to Strategy, Value Chains and Competitive Advantage
Week 2 Organisational Design and Business Architecture
Week 3 Process Measurement and Management
Week 4 Understanding, Scoping and Modeling Business Processes
Week 5 Analysing Human Performance and Decision Management. When can automation be the answer?
Week 6 Re-thinking Management Processes
Week 7 Process Quality, Governance, and Metrics Frameworks – Evaluating Lean, the Process Maturity Model (BPMM), Six Sigma and the Balanced Scorecard
Week 8 Process Redesign Methodology
Week 9 Process Analysis and Design Software
Week 10 Business Process Management Suites
Week 11 Enterprise Resource Planning
Week 12 Business Process Management: What next?
Above these topics are covering in the class.
Assessment Marking Rubric
Critical reflection on learning
Comprehensively describes learning events and experiences related to business processes.
Demonstrates a high degree of insight and makes an excellent attempt to draw meaning from these events and experiences
Practical application of the learning
Adds depth and breadth to the derived meanings by skilfully and sophisticatedly analysing, reconsidering and questioning these meanings and relating these meanings to previous knowledge, forum participation, skills and experiences, and to current and future practice
Structure of the critical reflection
Clear and logical structure and organisation with a clear and well integrated introduction, body and conclusion. Conclusion is clear, convincing and logical and clearly and skilfully draws from the body of the reflection. Adheres to the word limit. Accurately applies Harvard referencing standard.

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