Customer Relationship Management

| January 6, 2015

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The Project must contains two pieces:
1. An essay whose subject must be one of the topics / or topic related to one from the course. For example if you want choose CRM you can choose to introduce/analyse any of the products in the Forester magic quadrant from CRM Handouts.
The essay style must be as an executive summary. It may not contains too much technical information. The essay must be on 3-5 pages A4, margins 1 inch all, font-size 12, spacing 1 line. It must contain a list of references (the used sources and/or citations).
2. One personal website, as an employee website, to be published in a company intranet (in a Microsoft SharePoint Server) and realized with with Microsoft SharePoint Designer or Microsoft Expression Web2//3//4… .
Use the templates available in Expression Web as model for your website.
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