Citibank Perfromance Evaluation Case

| September 23, 2015

Citibank Perfromance Evaluation Case

1. Develop a Strategy Map to explain the metrics in the scorecard. (See Tutorial and reading 18)
2. Identify any deficiencies in: a) Process- how the performance evaluation system is implemented and b) Measurement, that could impact the effectiveness of this scorecard fot use in an evaluation system.

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Final term paper based on book "Speaking of America " by Luandra A. Belmonte , Volume I to 1877
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