Case Study Question: In approximately one and a half to two pages total, write your analysis (from a consumers point of view and also from a companies poin

Case Study Question: In approximately one and a half to two pages total, write your analysis (from a consumers point of view and also from a companies point of view),  on how Crutchfield’s customer service policy improved company sales and kept the company solvent. 
Article Link For Case Study:
https://www.inc.com/magazine/20110301/customer-service-case-studies-crutchfield.html
Your word document should have the following;

Title page, with your name, class, date, and assignment identifier
Body of the paper (one or two pages) double spaced, 12 point font, New Times Roman, 1 inch margins all sides
References  should be identified/listed on a separate page (last page of submission). All references must follow APA format.
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